Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Advanced Search Options

We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled

If you have a question or comment, please start a new post (registration is required)

Leave the Archive

Frequently Asked Questions

(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices

Why am I getting ALP-1999 error?

Adrian_pAdrian_p Posts: 1 Newcomer
edited March 15 in Spectrum Archives: 2020 - Present Apr 04, 2022


I've had the spectrum app for 3 days and now it's not working, getting the ALP-1999 error.

I've read this is a known issue, seems not to be resolved. Any advice?


  • James_MJames_M Posts: 3,944 ADMIN
    Apr 04, 2022

    Hi and welcome!

    ALP-1999 is a generic connectivity error. Please try restarting the modem as well as restarting the Apple TV or other device and let us know if the issue continues.


This discussion has been closed.