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Why am I getting ALP-1999 error?

Adrian_p
Posts: 1 Newcomer
Hello,
I've had the spectrum app for 3 days and now it's not working, getting the ALP-1999 error.
I've read this is a known issue, seems not to be resolved. Any advice?
0
Answers
-
Hi and welcome!
ALP-1999 is a generic connectivity error. Please try restarting the modem as well as restarting the Apple TV or other device and let us know if the issue continues.
Thanks!
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