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How is "Spam Risk" Different than a Blocked Call in Call Guard?

Satch
Satch Posts: 5,759 Contributor
edited September 2023 in Spectrum Archives: 2020 - Present

Hi Guys,

How are calls, indentified by Caller ID on TV as "Spam Risk" different than Call Guard's regular block calls? Am I correct that the phone should not ring if the system detects a "Spam Risk" call?

Satch

Comments

  • Paul_B
    Paul_B Posts: 577 Spectrum Employee

    Hey @Satch

    When a call is identified as a spam risk, these calls are likely your run of the mill telemarketing calls. For blocking specific numbers, there are other call blocking options available. Here is the article from Spectrum.net which gives more detail on what Call Guard and how to block calls with the available call blocking options. How to Use Call Guard to Block Robocalls | Spectrum Support

    If you have any other questions, please feel free to follow up.

    Paul_B

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