This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
Upload Speed

Hi,
I just received a notice that my internet speed had doubled at no additional cost. As nice as that is, with me being a photographer and UPLOADING many images, it would be even better to have the upload speed double. It still remains around 11 Mbps. Any plans to change this? And yes, I am paying for the premium package for internet speed.
Best Answers
-
Good afternoon and welcome to the Spectrum Community, @Hawks_Feather!
If your speed is 200 Mbps down and 10 Mbps up, that is actually our base tier and that is why the download speed was doubled without additional cost. In almost all markets we also have Ultra which would increase download to 400 Mbps and upload to 20 and Gig service which is 940 down and 35 up.
If interested in upgrading your service, just give us a call at 1-855-707-7328. Our billing specialists would be glad to help with that and answer any questions.
I know in general the trend is to increase upload speeds since work from home and many more people uploading video content. I don't have dates or specifics but I do know that is a priority for us. Thanks for taking the time to share your feedback and again, welcome.
Randy
1 -
Thanks for the information. I will give the billing specialists a call.
0
Categories
- All Categories
- 41 Community Information
- 1 Community Guidelines
- 10 Community Instructions
- 10 Comunidad Latina
- 24 Suggestions & Feedback
- 1 Community Follow Up
- 245 Internet
- 7 Internet Tips, Resources & FAQs
- 46 Connectivity
- 38 Email
- 21 Home Networking
- 114 Internet 2023 Archive
- 163 Watch TV
- 9 Watch TV Tips, Resources & FAQs
- 32 TV Equipment
- 35 Channels & Programming
- 5 Individual TV Network Apps
- 8 watch.spectrum.net
- 74 Watch TV 2023 Archive
- 75 Spectrum TV App
- 6 Spectrum TV App Tips, Resources & FAQs
- 1 Troubleshooting the Spectrum TV App
- 27 Spectrum TV App Feedback - Apple Devices & Apple TV
- 11 Spectrum TV App Feedback - Android
- 26 Spectrum TV App Feedback - ROKU & Other devices
- 16 Spectrum TV for Roku Devices
- 20 Cloud DVR
- 33 Spectrum TV App 2023 Archive
- 38 Spectrum Mobile
- 38 Spectrum Mobile
- 29 Voice
- 23 Digital Phone
- 6 Voicemail
- 30 My Spectrum Account
- 24 Managing & Using your Spectrum Account
- 4 Troubleshooting the My Spectrum App
- 12 My Spectrum App - My Spectrum App Feedback
- 535 The Archives
- 470 Spectrum Archives: 2020 - Present
- 65 Legacy TWC Archives: 2013- 2020