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When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
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How long does it take to refresh the Guide contents?
Tech support on the phone, and tech support in the store, insist that the Guide should refresh completely in one hour.
I've never had that work, ever.
I one hour, I sometimes get the Guide contents for this afternoon. Maybe even the evening. But never for the full week, so that I can record the sporting events that are coming up later in the week.
That usually takes 24 hours. Or more.
Maybe it's just slow in my market. My market seems to be behind the times in several ways (no 4-tuner DVR, DVR maxes out at 500 GB, no options for alternate DVR boxes, etc.)
Is this (taking longer than an hour to refresh the entire Guide) typical for everyone?