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Scheduled Cloud DVR recordings not showing

Highlander66 Posts: 5 Participant
edited September 2023 in Spectrum Archives: 2020 - Present

Our cloud DVR is working fine. I’m using a ROKU 4k streaming stick to access the Spectrum app. On my great room TV we can set recordings, watch recorded shows, but when on My Library and DVR, the section where future recordings should show they don’t. All I see is a screen telling my how to set a

recording and a link to the GUIDE. Very frustrating because it makes it very difficult to manage future recording settings. Yes, I rebooted my internet router and modem. Yes, it works correctly on our other “smart” TVs.

Best Answers

  • William_M
    William_M Posts: 1,159 ✅ Verified Employee Moderator
    Answer ✓

    Hi @Highlander66! Sorry for the trouble with the app.

    Will you please check to see if there are any software updates available for your Roku, and reinstall the Spectrum TV app?

  • The_Way_I_See_It
    The_Way_I_See_It Posts: 32 Contributor
    Answer ✓

    I have had some odd issues with the Cloud DVR but I just went to the Scheduled option on my TCL 4k Roku TV and it appears to work ok. I usually use the web page app to manage the scheduling as it is much friendlier in my experience.

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