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DVR Error Code GDVR-1004

SouthernsonSouthernson Posts: 2 Spectator
edited July 13 in Cloud DVR Jun 11, 2022

I'm experiencing an issue with my Cloud DVR, I show that I have recordings available, however when I attempt to play them I get a message "Service Unavailable, try again later error code GDVR-1004. I'm also getting the same message when I try and record a new show.

Replies

  • Renee_TRenee_T Posts: 328 Moderator
    Jun 12, 2022

    Hello @Southernson


    Welcome to our community! I'm sorry to hear about the issues with the Cloud DVR. What type of device/devices are you using when you get this error?

  • SouthernsonSouthernson Posts: 2 Spectator
    Jun 12, 2022

    LG UHD TV

  • William_MWilliam_M Posts: 396 Moderator
    Jun 12, 2022

    I'm sorry, cDVR service is not compatible with that device. Supported devices are;

    • Android 5.0 or higher
    • iOS 12.0 or higher
    • Apple TV 13.0 or higher
    • Google Chromecast 1st Generation or higher
    • Roku 3rd Generation or higher
    • Xbox One
This discussion has been closed.