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DVR Error Code GDVR-1004

I'm experiencing an issue with my Cloud DVR, I show that I have recordings available, however when I attempt to play them I get a message "Service Unavailable, try again later error code GDVR-1004. I'm also getting the same message when I try and record a new show.
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Hello @Southernson
Welcome to our community! I'm sorry to hear about the issues with the Cloud DVR. What type of device/devices are you using when you get this error?
LG UHD TV
I'm sorry, cDVR service is not compatible with that device. Supported devices are;