Guide Temporarily Unavailable STBT-3101
I’m constantly getting the STBT-3101 error code when I select the guide in my remote. Then tells me to use the tiny mini guide. I have cycled power and the error keeps coming back. How to eliminate this problem?
Answers
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Hello @Eric_Steph
Weclome to our community! I'm sorry to hear about the guide issues. Are you able to press the "EXIT/OK" button on the remote? This should relaunch the guide and may correct the issue. If that doesn't work, you would want to try turning the closed captions on or off, depending on your settings, for a few minutes before changing them back to your normal settings. This can trigger an update from the cloud settings on the box that can update the guide and may resolve things for you. If neither of those work, please let us know!
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