You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled

If you have a question or comment, please start a new post (registration is required)

Leave the Archive

Icons on manage devices on app

Options
RJG95
RJG95 Posts: 1 Newcomer

I have a device that I am not sure what it is. On manage devices on my spectrum app all my devices will show a icon like an iphone or tv or gaming console on the left of whats connected. One of these devices just has a circle with three dots inside of it. What does this mean? it says apple but not sure what it is..


Answers

  • William_M
    William_M Posts: 1,117 ✅ Verified Employee Moderator
    Options

    Hi @RJG95, welcome to our community!

    The app can sometimes figure out what device type is connected by looking at the MAC address, but it is not always able to which will cause that icon you are seeing. If you tap on the device and then select "View Device Info" if it will provide additional information that may be useful to help you identify what it is, including what the device is named and it's MAC address. Very smart of you to pause the unknown device until you are able to identify what it is!

This discussion has been closed.