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Spectrum Webmail Access

mcw53mcw53 Posts: 5 Spectator
edited August 3 in Email Jun 27, 2022

What is the URL to log into Spectrum Webmail? There used to be a link to email at the top of the spectrum.net home page. That link was recently removed.

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Replies

  • Steph_SSteph_S Posts: 435 Moderator
    Jun 27, 2022

    Hello and welcome to our community. If you log into Spectrum.net and click on Email at the top of the page this will allow you to access your Email. You can also visit: click here to access our Webmail page. If you have any further questions please let me know.

  • mcw53mcw53 Posts: 5 Spectator
    edited June 27 Jun 27, 2022

    Re: "If you log into Spectrum.net and click on Email at the top of the page this will allow you to access your Email". As I said in my original post, the link to Email no longer exists at the top of the spectrum.net page.

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  • James_MJames_M Posts: 3,558 ADMIN
    Jun 27, 2022

    @mcw53

    Did you try the second link that goes directly to Spectrum Webmail?

  • mcw53mcw53 Posts: 5 Spectator
    Jun 27, 2022

    Yes, the direct link to spectrum email works. But I would would like to use the link from the spectrum.net home page. Any idea why I no longer see that link? I have a chartertn.net email address, if that makes a difference.

  • James_MJames_M Posts: 3,558 ADMIN
    Jun 27, 2022

    I am seeing the email link available when accessing our test account and I am not aware of any recent changes or updates that would impact the Spectrum.net page.

    Have you tried a different browser and / or clearing the browser history & cache ?

    image.png

    If the issue continues, you can submit feedback about the webpage directly to the web team for further investigation, using the feedback icon on the left of the page.

    image.png


  • mcw53mcw53 Posts: 5 Spectator
    Jun 27, 2022

    I get exactly the same results with Firefox, Google Chrome and Microsoft Edge. Clearing browser history and cache doesn't change what I'm seeing. I suspect it has something to do with the chartertn.net domain.

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    Thanks for your help.

  • mcw53mcw53 Posts: 5 Spectator
    Jun 27, 2022

    I submitted this issue to the web team for investigation via webpage feedback. Thanks again.

This discussion has been closed.