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"Spam Risk" calls

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TW92130
TW92130 Posts: 2 Spectator

We get many calls on our landline phone with the Caller ID "Spam Risk". The underlying CID phone number is different each time. There should be a way to block these calls through Call Guard or by identifying the Caller ID name to block, as opposed to having to block calls by their 10 digit number (which does no good if it's a different number each time). Is there a way to do this? Thanks

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  • Renee_T
    Renee_T Posts: 689 ✅ Verified Employee Moderator
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    Hello @TW92130


    Welcome to our community! I totally get the frustration with the spam calls, they can be a lot. Currently, blocking by the number is required and Call Guard does not provide an option to block by Caller ID name.

  • Paul_B
    Paul_B Posts: 577 Spectrum Employee
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    I can certainly pass along feedback indicating that this is a feature that you would like to see in the future.

    Thank you.

    Paul_B

  • Buckleman
    Buckleman Posts: 1 Newcomer
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    If it is all possible; to expand on that request from what the OP started and others have stated; how about an option to block all numbers already indicated as "Spam Risk". And/or we need unlimited capability with options to specifically block by company, name, location and by digits such as:

    1) Country code

    2) Area Code; esp. 800, 888, 877, 866, 855, 844, 833

    3) Then the next 3 digits called the Central Office/Exchange Code (which is heavily abused by the Robocalls) and many could be really controlled here.

    4) And even a way to block part of the last 4 Subscriber number. Perhaps via a *; such as block all 349* numbers. Or multiple variables such as 3**8. Anything with flexibility.

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