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"Spam Risk" calls

TW92130TW92130 Posts: 2 Spectator
edited September 27 in Digital Phone Aug 19, 2022

We get many calls on our landline phone with the Caller ID "Spam Risk". The underlying CID phone number is different each time. There should be a way to block these calls through Call Guard or by identifying the Caller ID name to block, as opposed to having to block calls by their 10 digit number (which does no good if it's a different number each time). Is there a way to do this? Thanks

Replies

  • Renee_TRenee_T Posts: 390 Moderator
    Aug 20, 2022

    Hello @TW92130


    Welcome to our community! I totally get the frustration with the spam calls, they can be a lot. Currently, blocking by the number is required and Call Guard does not provide an option to block by Caller ID name.

  • TW92130TW92130 Posts: 2 Spectator
    Aug 20, 2022

    Then I'd like to suggest it be added as a feature ASAP. Thank you

  • Paul_BPaul_B Posts: 577 Moderator
    Aug 20, 2022

    I can certainly pass along feedback indicating that this is a feature that you would like to see in the future.

    Thank you.

    Paul_B

  • BucklemanBuckleman Posts: 1 Newcomer
    Aug 27, 2022

    If it is all possible; to expand on that request from what the OP started and others have stated; how about an option to block all numbers already indicated as "Spam Risk". And/or we need unlimited capability with options to specifically block by company, name, location and by digits such as:

    1) Country code

    2) Area Code; esp. 800, 888, 877, 866, 855, 844, 833

    3) Then the next 3 digits called the Central Office/Exchange Code (which is heavily abused by the Robocalls) and many could be really controlled here.

    4) And even a way to block part of the last 4 Subscriber number. Perhaps via a *; such as block all 349* numbers. Or multiple variables such as 3**8. Anything with flexibility.

This discussion has been closed.