Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Advanced Search Options


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

If I return a cable box via the UPS store, do I need a label or will they do it ?

trailguytrailguy Posts: 1 Newcomer
edited August 25 in Managing & Using your Spectrum Account Aug 24, 2022


Replies

  • SatchSatch Posts: 4,685 Contributor
    Aug 24, 2022

    Hello @trailguy

    Welcome! You should be able to go to UPS's website to print labels. You can print the label and the store will add it to the package when you take it there. I have provided a link to UPS to answer questions about returns:

    Satch

  • Paul_BPaul_B Posts: 535 Moderator
    Aug 25, 2022

    Hello @trailguy and welcome to the Spectrum Community!

    When you return your equipment to the UPS Store, they will print out a label for you free of charge and provide you with a receipt indicating that they have received your equipment and are shipping it back for you. If you are cancelling services, once you have turned in your equipment, please ensure that you call into customer service and request that any services associated with that equipment be cancelled.

    If you have any further questions, please feel free to reply to this topic.

    Paul_B

Sign In or Register to comment.