Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
My dad passed away and the cable bill was in his name how can we switch the bill to my mom's name?
Best Answer
-
Good morning,
So sorry for your loss, I understand it can be a diffcult time getting everything sorted. There are a couple options for completing an account transfer of ownership, the easiest is for the account holder to visit a local store with government issued ID and the account information. A copy of the death certificate is also helpful, but usually not necessary. Details are listed in this link: Transfer Account Ownership or Change Name/Email Address
There is also an online option, where you can upload the required documents and forward to our support team. This option takes a little longer and will require the team to reach out and verify the information with the account holder. The online form can be found here: Transfer of Ownership
Hope this helps and let us know if you have any additional questions.
6
Answers
-
Thank you so much!
2