Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Advanced Search Options


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Frequently Asked Questions


(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices

Info & Cost on Cloud DVR Service

jurymanjuryman Posts: 49 Contributor
edited December 2022 in Cloud DVR Nov 14, 2022

Looking for information on Spectrums cloud dvr service. Where can I find things like...

How does it work?

Is it available in my area?

What is the cost?

Do I need to keep my DVR box?

Thank you.

Replies

  • SatchSatch Posts: 4,950 Contributor
    Nov 14, 2022

    Hi @juryman ,

    I found a page that answers some of your questions here:

    Satch

  • jurymanjuryman Posts: 49 Contributor
    Nov 14, 2022

    Ok. Thank you. the faq site states that you can access cloud dvr on the Spectrum App, on Roku. I do not see anything on the app in the menu's, settings, etc, that point me to the cloud dvr.

  • SatchSatch Posts: 4,950 Contributor
    Nov 14, 2022

    Thanks @juryman

    I am not sure on this, but I don't think you can have cloud DVR and traditional box DVR on the same account? @juryman , do you have a box DVR now? In the link that I provided above it shows that cloud DVR is for Internet streaming only and has some limitations. It seems that for full DVR box functionality, you will need Spectrum Traditional TV service. (Spectrum Select would be minimum starting point) and would need a DVR box if you wanted DVR service.

    The data that I can find is Cloud DVR is $10 a month and it allows the recording of 50 hours of shows. Cloud DVR plus allows for the recording of 100 hours of shows, but I can't find a price for that plan. (Probably $15.00 a month) but need confirmation.

    Satch

This discussion has been closed.