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Change caller id name using my spectrum app

Steveg127Steveg127 Posts: 2 Spectator
edited December 2022 in Managing & Using your Spectrum Account Nov 25, 2022

How do I change caller id name in the my spectrum app.

Best Answer

  • Paul_BPaul_B Posts: 577 Moderator
    Nov 26, 2022 Answer ✓


    Thank you for following up. I would recommend reaching out to our mobile support team at 1-833-224-6603. They will be able to assist you with troubleshooting this issue.

    If you have any further questions or concerns, please feel free to reply to this topic.



  • Renee_TRenee_T Posts: 427 Moderator
    Nov 26, 2022

    Hello @Steveg127

    Welcome to our community! Are you trying to change the caller ID name for your home phone service or for mobile service?

  • Steveg127Steveg127 Posts: 2 Spectator
    Nov 26, 2022

    Hi it is my mobile phone. Apparently its the previous owner of the line that shows up.

  • Steph_SSteph_S Posts: 490 Moderator
    Nov 27, 2022

    Hello. We would like to have this looked into for you. I will be sending you a message from our @Community_Help handle to request some account information.

This discussion has been closed.