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Change caller id name using my spectrum app

Steveg127
Steveg127 Posts: 2 Spectator
edited September 2023 in Spectrum Archives: 2020 - Present

How do I change caller id name in the my spectrum app.

Best Answer

  • Paul_B
    Paul_B Posts: 577 Spectrum Employee
    Answer ✓

    Hello!

    Thank you for following up. I would recommend reaching out to our mobile support team at 1-833-224-6603. They will be able to assist you with troubleshooting this issue.

    If you have any further questions or concerns, please feel free to reply to this topic.

    Paul_B

Answers

  • Renee_T
    Renee_T Posts: 764 ✅ Verified Employee Moderator

    Hello @Steveg127


    Welcome to our community! Are you trying to change the caller ID name for your home phone service or for mobile service?

  • Steveg127
    Steveg127 Posts: 2 Spectator

    Hi it is my mobile phone. Apparently its the previous owner of the line that shows up.

  • Steph_S
    Steph_S Posts: 515 Spectrum Employee

    Hello. We would like to have this looked into for you. I will be sending you a message from our @Community_Help handle to request some account information.

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