Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)

Leave the Archive

Paperless Billing

surferchick2
surferchick2 Posts: 1 Newcomer
edited September 2023 in Spectrum Archives: 2020 - Present

I’d selected paperless and autopay years ago and confirmed those selections are still in place, but statements are still being sent. How do we stop those?

Best Answer

  • Satch
    Satch Posts: 5,714 Contributor
    Answer ✓

    Welcome to the Community @surferchick2,

    Call Customer Service to let them know that you are on Paperless Billing and would like Paper Statements stopped. Please note that if you are close in billing dates from the time this change takes place, it may take one billing cycle. (One more month) before the change takes effect.

    Satch

This discussion has been closed.

Categories