My Spectrum internet gets disconnected frequently

naren901

Hi

My the spectrum internet is disconnecting very frequently, all devices phones/laptop connect through wifi, i've swapped my router and modem and got new ones today, the new ones didnt connect right away, a technican came over and helped them connect (just by moving to a different port),

now i'm having the connection drop issues again , it is frustrating as the connection drops several times in a day.

could you help me with this

James_M

@naren901

Hi & welcome! I was able to locate your account with your account information. You are currently a Community Solutions customer, for direct support with your serivces, please call Community Solutions directly at (855) 895-5302.

Thanks!