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Why did I receive this message from Spectrum ?

Semsoom Posts: 7 Participant

“We found an issue affecting your services while performing routine network maintenance. Schedule an appointment to have a Spectrum technician correct this issue.”

Our systems are working perfectly. What could they detect remotely that requires them to enter my home? I think this is bogus and I am reluctant to schedule the appointment.

Can anyone shed light on this? Thanks.

Best Answers

  • Semsoom
    Semsoom Posts: 7 Participant
    Answer ✓

    Thanks James.

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