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Welcome Text Msg from 87598- Spectrum Notification alert.

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anty3
anty3 Posts: 1 Newcomer

Received the following text to my Primary Ph# attached to my Spectrum Cable account:

"Spectrum notification alerts: Welcome. Msg frequency based on account activity. Text STOP to stop.. Msg and data rates may apply."

I did previously have a Spectrum mobile number, but the account is closed . This number never associated with the mobile account. Spectrum mobile has no ideas as to reason fortext message.

Not a new customer I am a long time customer,.

Thanks!

Answers

  • James_M
    James_M Posts: 4,767 ✅ Verified Employee Moderator
    edited April 2023
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    Hi and welcome!

    For mobile related questions we suggest contacting mobile support directly at 1-833-224-6603 to speak with the mobile team.

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