Spectrum App blurry on all platforms

I have a somewhat high latency wireless link back to my Spectrum network. Which i can't do anything about the latency because that is another serviice provider. Every other streaming app over the network works just fine and clear, except the Spectrum App, which is blurry on any platform or device. The App just doesn't seem to be tolerant of higher latencies introduced by wireless links and it is just the app because everything else works just fine. It used to be ok but a recent App update seemed to change everything. My latency varies on the wireless link between 80-130ms and I think I can get that down with the service provider to fine tune the link but I am reporting this because every other streaming still seems to tolerate it just fine.
Best Answer
-
Hi @Kahrensjr, welcome to our community!
Since the Spectrum TV app can't load content in advance to use during times of buffering it can be more sensitive to signal fluctuation, but 80-130ms latency shouldn't really cause issues as long as your speeds are consistent. Have you run speed tests to check that? Are the menus blurry as well, or just the actual shows? Does it seem low resolution or blurred in another way?
0
Categories
- All Categories
- 52 Community Information
- 1 Community Guidelines
- 10 Community Instructions
- 10 Comunidad Latina
- 33 Suggestions & Feedback
- 3 Community Follow Up
- 257 Internet
- 7 Internet Tips, Resources & FAQs
- 55 Connectivity
- 41 Email
- 21 Home Networking
- 114 Internet 2023 Archive
- 171 Watch TV
- 9 Watch TV Tips, Resources & FAQs
- 38 TV Equipment
- 37 Channels & Programming
- 5 Individual TV Network Apps
- 8 watch.spectrum.net
- 74 Watch TV 2023 Archive
- 84 Spectrum TV App
- 6 Spectrum TV App Tips, Resources & FAQs
- 1 Troubleshooting the Spectrum TV App
- 32 Spectrum TV App Feedback - Apple Devices & Apple TV
- 12 Spectrum TV App Feedback - Android
- 28 Spectrum TV App Feedback - ROKU & Other devices
- 16 Spectrum TV for Roku Devices
- 21 Cloud DVR
- 33 Spectrum TV App 2023 Archive
- 42 Spectrum Mobile
- 42 Spectrum Mobile
- 31 Voice
- 25 Digital Phone
- 6 Voicemail
- 32 My Spectrum Account
- 25 Managing & Using your Spectrum Account
- 4 Troubleshooting the My Spectrum App
- 13 My Spectrum App - My Spectrum App Feedback
- 535 The Archives
- 470 Spectrum Archives: 2020 - Present
- 65 Legacy TWC Archives: 2013- 2020