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My spectrum 201 dvr does not show the title of the shows that have been recorded. It shows "Title U

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jyh
jyh Posts: 2 Spectator
edited January 10 in Spectrum Archives: 2020 - Present

My spectrum 201 dvr does not show the title of the shows that have been recorded. It shows "Title Unavailable". So annoying. Rebooting does not help

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  • jyh
    jyh Posts: 2 Spectator
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    "Title Unavailable" is showing on the DVR list of recorded shows

  • catchtwentytwo
    catchtwentytwo Posts: 144 Contributor
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    In our case, only some recorded programs show as "Title Unavailable". Sometimes getting "Info" on the recording clears some of them but not all.

  • Tyleen_Z
    Tyleen_Z Posts: 702 ✅ Verified Employee Moderator
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    Hello and welcome to the Spectrum Community!

    When you reset the cable box how did you reset it?

    -Tyleen

  • catchtwentytwo
    catchtwentytwo Posts: 144 Contributor
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    I just did a "pull-the-plug" reboot on our 210H STB and it didn't resolve the matter. Here is some more information:

    1. Recorded Programs -7 episodes of "A" Haunting" Trvl Channel - #29.
    2. One Scheduled Recording - "Billions" Showtime - Channel #561
    3. Two Scheduled Recordings - Battlebots "DSCHD" -Channel #737
    4. One Scheduled Recording - "Bering Sea Gold" DSCHD Channel #737
  • Jaleesa_F
    Jaleesa_F Posts: 371 ✅ Verified Employee Moderator
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    @catchtwentytwo

    Did this issue just start or has this always been the case?

  • catchtwentytwo
    catchtwentytwo Posts: 144 Contributor
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    Been there for a couple of weeks, as best as I can remember

  • Ms2_22
    Ms2_22 Posts: 1 Newcomer
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    How did I fix the problem? Rebooting did not fix the problem

  • Satch
    Satch Posts: 5,322 Contributor
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    Questions,

    1.) Does this only happen when the shows are set up as part of a series? Or does it also happen if you schedule the shows in question as individual recordings?

    2.) If they are set up as a series, what options are you using for series recording?

    3.) This might be a pain, but if the shows are set up as series recordings and showing "Title Unavailable" can you delete the series and reprogram the shows in question? Do you still get "Title Unavailable" after doing this, and the show has recorded completely?

    4.) Can you also provide screenshots?

    5.) If you have another box running the same software (Spectrum Guide, I presume?) does the issue also happen on the second box?

    Give your city, state, and zip code to help isolate the problem, or see if this is widespread?

    Satch

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