Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)

Leave the Archive

Why so many updates?

StephanieL
StephanieL Posts: 1 Newcomer
edited January 10 in Spectrum Archives: 2020 - Present

Today I got my 6th text. What is going on? These texts started last Monday.

Spectrum: Network upgrade tomorrow between 6AM and 4PM. No access to 911 with Spectrum Voice. Have options like a cell phone for emergency.

Best Answer

  • Lyn_T
    Lyn_T Posts: 575 ✅ Verified Employee Moderator
    Answer ✓

    Hi there @StephanieL and Welcome to our Community Forums,

    Thank you for reaching out to us about the maintenance alerts you have recently received. We apologize for any inconvenience this work may be causing you. We are performing some upgrades to our fiber lines in your area. This type of work is extensive and does take multiple days to complete. If the work stays on schedule the work is slotted to be completed by 10/13/2023. (that date is subject to change) Please let us know if you need any further assistance. -Lyn

This discussion has been closed.

Categories