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Why so many updates?

StephanieL Posts: 1 Newcomer

Today I got my 6th text. What is going on? These texts started last Monday.

Spectrum: Network upgrade tomorrow between 6AM and 4PM. No access to 911 with Spectrum Voice. Have options like a cell phone for emergency.

Best Answer

  • Lyn_T
    Lyn_T Posts: 411 ✅ Verified Employee Moderator
    Answer ✓

    Hi there @StephanieL and Welcome to our Community Forums,

    Thank you for reaching out to us about the maintenance alerts you have recently received. We apologize for any inconvenience this work may be causing you. We are performing some upgrades to our fiber lines in your area. This type of work is extensive and does take multiple days to complete. If the work stays on schedule the work is slotted to be completed by 10/13/2023. (that date is subject to change) Please let us know if you need any further assistance. -Lyn

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