Spectrum Archives: 2020 - Present
Spectrum Archives: 2020 - Present
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Why I am getting "restricted code" when making outgoing calls ?
Hi every time I try to phone out I keep getting the following message ‘you have entered a restricted code’. I am trying to phone Spectrum helpline. Any outgoing calls and I get the same message.
Answers
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Hello @Spence_john1
I'm sorry to hear about the issues calling out. Are you having issues calling out on a home phone or on a cell phone?
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Home even when I call Spectrum for help still get the same message I have entered restricted code
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Please try restarting the modem associated with the account. If the issue continues, please let us know.
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My problem was solved by using a mobile to contact Spectrum who reset my equipment from there end my issue was solved in minutes just to say Thanks for your help makes a difference when you get the right agent hopefully the answer to solve this issue is networked to all agents
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I'm glad the issue was resolved! Sorry again for the disruption.
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