Spectrum TV app - cable channels keep getting stuck or skipping/repeating...

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clappas
clappas Posts: 1 Newcomer
edited December 2023 in Spectrum TV App Feedback - ROKU & Other devices

When using the Spectrum TV app on a Samsung TV lately, some of the cable channels aren't working well. For example, watching cable news channels the announcer will be talking and it gets stuck on repeating a phrase a few times before continuing on. Doesn't seem to happen with the broadcast channels. Any idea why and how to fix this?

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  • Renee_T
    Renee_T Posts: 682 ✅ Verified Employee Moderator
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    Hello @clappas


    Welcome to our community! We would recommend rebooting the modem and router by unplugging both devices for 30-45 seconds as a first step as that can clear up a number of issues with the app.

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