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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

How to fix STLP-999 error code?

JoeWarner1952
JoeWarner1952 Posts: 2 Novice
edited July 2024 in Spectrum Archives: 2020 - Present

I get this code when I hit the spectrum icon on my TV to go to the local channels?

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Answers

  • JoeWarner1952
    JoeWarner1952 Posts: 2 Novice

    My son unplugged the cable box and then the TV. Cable box is rebooting but I am able to go to channel 5.

  • Renee_T
    Renee_T Posts: 1,086 ✅ Verified Employee Moderator

    Hello @JoeWarner1952


    The 999 error is a kind of generic error for our Spectrum TV app. Usually it winds up being an authentication issue, so if you reboot the modem and router, that should correct the error.

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