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DVR Issue

McGarrett
McGarrett Posts: 1 Newcomer
edited January 7 in Spectrum Archives: 2020 - Present

My DVR is showing it's 83% full but none of my recordings are showing up under recordings but it says I have no recordings. I have tried rebooting the Spectrum Box through the app and I have also tried doing a hard restart by unplugging it. Anybody have a troubleshoot for this?

Best Answer

  • Satch
    Satch Posts: 5,798 Contributor
    Answer ✓

    Hello @McGarrett,

    How many recordings do you have saved now? I would start watching some saved shows. When did this start? If you delete a lot of shows, the recordings full indicator can take several hours (up to six) for the percentage to start dropping. If you really have no recordings for playback, I would suspect a bad box, and would recommend a box swap.

    A DVR is not a permanent storage archive. If users allow that recording percentage of storage space to get too high, problems can result.

    Satch

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