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Kpowell1012
Kpowell1012 Posts: 1 Newcomer

Received this voicemail:

“ Hi there this call is to inform you that spectrum is removing the 50 % discount offer on your monthly bill to reactivate this offer. Please call back at. 8 6 6 8 6 1 3 6 2 2 From 8 AM to 5 PM Pacific standard time thank you and”

is this a scam?

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  • James_M
    James_M Posts: 4,767 ✅ Verified Employee Moderator
    edited March 20
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    Hello @Kpowell1012 and welcome to our community!

    This call you received is not from Spectrum. If we were to reach out to you regarding your account, we would not request that you call us back at a different number. Additionally, we would not make a change to your account without your request and then contact you to ask that you contact us back in order to maintain any changes made.

    Thanks for the question!