Why am I not able to get into my email? Server unavailable
I have been having the absolute worst service with the web mail for months and I have just about had enough! I have no problem surfing anywhere else on the web but Spectrum’s webmail is the worst and I want it fixed and a credit to my account for not having my services work for months.
Best Answer
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Hello @EileenShultis
Welcome to our community! I'm sorry to hear about the issues with the webmail. When trying to access the webmail, what browser are you using? Also, are you logging in through your account on our website or through the webmail portal?
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Answers
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Thanks Elleen for bring up problems I have been having for weeks now concerning Spectrum email. Switching browsers will work for a day or so but the problem will persist whether on Edge, Chrome or Firefox! I called tech support a few times and they were very testy when I mentioned web mail was working on Edge until lately and switching to a browser I don't care for likely would not work! Switched to Chrome and web mail worked a couple of days than same very, very slow loading and sometime would show 0 new emails. Called tech support again and they had me change my log in info. Again no sustained speedy access. I just monitor my emails on my smart phone now. Seems tech support does not believe your experiences with web email or they really do not know what to do!!!
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