Spectrum email not working on Outlook

DBSims636 Posts: 1 Newcomer
edited May 29 in Email
After the new version of Outlook was installed on my computer, I am unable to send emails from my connected
Charter account. My IT person tried everything, with no success. He said the new free version of Outlook is the problem, and I now have to sign in to webmail. On webmail, it requires that I log in to sender's Url to view the mail. I have requested help through Charter chat but have not received anything that will fix this.


  • James_M
    James_M Posts: 4,852 ✅ Verified Employee Moderator

    Hi & welcome!

    Unfortunately, we are unable to provide support for third party email clients beyond providing basic configuration.

    Are you able to send and receive email through Spectrum Webmail?