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How do I request a paper check for my refund Mastercard

Blutprobe
Blutprobe Posts: 2 Novice
edited January 2025 in Spectrum Archives: 2020 - Present

Best Answer

  • Renee_T
    Renee_T Posts: 1,134 ✅ Verified Employee Moderator
    Answer ✓

    Hello @Blutprobe

    If you are due a refund, you can request that to be sent as a check rather than prepaid card by calling 855-707-7328. If the refund is a request to have a payment refunded, such as from a duplicate payment or payment taken out on the wrong date, that would go back onto the card/account that was used to pay.

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