Can Spectrum disable SIP ALG?

shorn

My VOIP phone service won't work, and the vendor said that SIP ALG needs to be disabled.

Is that something Spectrum would do, or something I should be able to do myself?

HT_Greenfield

Supposedly should be able to do it yourself in most cases:

🔗 https://getvoip.com/blog/sip-alg/ ↳ How to Disable SIP ALG on Your Router

🔗 https://support-portal.8x8.com/helpcenter/viewArticle.html?d=097b72f1-80cf-4808-8bb2-53b0d0ff0bd1 : Disabling SIP-ALG in Your Router or Firewall