Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
Received email -- Great News - Enjoy Paramount+ On Us
Today I received an email from Spectrum — Great news! Paramount+ Essential is now included in your Spectrum TV package. When I attempt to Activate the offer, I get the message my Spectrum package does not support the offer.
I have not made any changes to my cable package and do not have Showtime.
Did I receive this email by mistake?
Best Answer
-
Hello @fyrefly22
Welcome to our community! I apologize for the confusion. I was able to locate the account using your community registration and I show that the account should be eligible for the Paramount+ Essentials offer. If you create a Paramount+ account (or have one already!) when you log in, in the Account settings, under the billing options, you should see an option to log in/link your account to provider. It pop up a new window to allow you to enter your Spectrum information and link the accounts.
2
