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Received email -- Great News - Enjoy Paramount+ On Us

fyrefly22
fyrefly22 Posts: 1 Newcomer
edited September 24 in Channels and Programming

Today I received an email from Spectrum — Great news! Paramount+ Essential is now included in your Spectrum TV package. When I attempt to Activate the offer, I get the message my Spectrum package does not support the offer.

I have not made any changes to my cable package and do not have Showtime.

Did I receive this email by mistake?

Best Answer

  • Renee_T
    Renee_T Posts: 835 ✅ Verified Employee Moderator
    Answer ✓

    Hello @fyrefly22

    Welcome to our community! I apologize for the confusion. I was able to locate the account using your community registration and I show that the account should be eligible for the Paramount+ Essentials offer. If you create a Paramount+ account (or have one already!) when you log in, in the Account settings, under the billing options, you should see an option to log in/link your account to provider. It pop up a new window to allow you to enter your Spectrum information and link the accounts.

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