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How do I receive charter.net e-mail ?

Sherry1_
Sherry1_ Posts: 3 Spectator
edited September 24 in Email

Best Answer

  • Jaleesa_F
    Jaleesa_F Posts: 470 ✅ Verified Employee Moderator
    Answer ✓

    Hello @Sherry1_

    Welcome to our Community Forums, I'm happy to help! Are you a new or existing customer?

Answers

  • Sherry1_
    Sherry1_ Posts: 3 Spectator

    What difference does it make, new or existing? Can you answer the question?

  • James_M
    James_M Posts: 5,077 ✅ Verified Employee Moderator

    Sorry for any confusion, the difference is that email is no longer offered to new customers. If you are existing customer, you can go to Spectrum.net and select the options for email to set up new mailboxes.

    Are you trying to create a new mailbox or access an existing mailbox?

  • Sherry1_
    Sherry1_ Posts: 3 Spectator

    Access an existing one. ——-@charter.net

    It's my wifes, I can still assess my email. ———@charter.net

  • James_M
    James_M Posts: 5,077 ✅ Verified Employee Moderator

    Have you tried resetting the password?

    Sometimes an email account will become locked, and a password reset is needed to unlock the mailbox.

This discussion has been closed.

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