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Update payment method

S_gfl43_321
S_gfl43_321 Posts: 1 Newcomer
edited September 16 in Managing and Using your Spectrum Account

I need to update my payment method but im unable to locate that option on the site

Comments

  • Jaleesa_F
    Jaleesa_F Posts: 497 ✅ Verified Employee Moderator

    Hello @S_gfl43_321

    Welcome to our Community Forums! Sorry to hear that you're unable to update your payment method via the My Spectrum app, we're happy to help! Is there an error message?

  • kenworthylynda6
    kenworthylynda6 Posts: 1 Newcomer

    need to update payment method

  • Edward_T
    Edward_T Posts: 58 ✅ Verified Employee Moderator

    Hello @kenworthylynda6.

    You can visit the following site for information on how to update your payment method on our website. If you run into any problems with updating it on the site then please reach back out to us.

    https://www.spectrum.net/support/account-and-billing/cancel-auto-pay-automatic-payment

  • Dick11__
    Dick11__ Posts: 1 Newcomer

    I need to update payment info

  • Community_Help
    Community_Help Posts: 41 ✅ Verified Employee Moderator

    @Dick11__

    You can visit the following site for information on how to update your payment method on our website.

    Cancel or Change Payment Method for Auto Pay

    If you run into any problems with updating it on the site then please reach back out to us.

This discussion has been closed.

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