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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Great service from Diana

AndrewL
AndrewL Posts: 1 Rookie
edited December 2025 in Employee Kudos from Customers

Had a puzzling issue with logging into an app on me tv. Diana patiently stayed with me on a chat for an hour guiding me through different steps to try until the issue was finally resolved. Very friendly and helpful.

Comments

  • James_L
    James_L Posts: 77 ✅ Verified Employee Moderator

    We're happy to hear about your positive experience and that your issue was resolved!

This discussion has been closed.

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