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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Great staff at Spectrum office

NW71
NW71 Posts: 2 Novice
edited December 2025 in Employee Kudos from Customers

On Dec. 8, I was at the Chillicothe (Ohio) Spectrum office to pick up a self-installation kit. There were several customers in line and only one Spectrum staff person to help us - Alex. He was GREAT! Although he was swamped and busy and working fast, he maintained an upbeat attitude and even got chairs for us to sit in as we waited. Alex had The Best attitude about being the only Spectrum person with all of us customers. He's GREAT!!!

Best Answer

  • Mo_S
    Mo_S Posts: 579 ✅ Verified Employee Moderator
    Answer ✓

    Thanks for this one as well @NW71,

    I was able to locate Alex as well and have also forwarded this feedback to his team. We appreciate the update and glad he was able to help!

This discussion has been closed.

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