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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Great service by Tom G

Helen_G
Helen_G Posts: 1 Rookie
edited December 2025 in Employee Kudos from Customers

Had to call out Spectrum service, 2nd time in two days. thought first visit issue was resolved, but it wasn't so back again they came today. Have to say Tom G. was extremely knowledgeable — went above and beyond to repair, and explain to us the issue. He is definitely an asset to Spectrum. (Pinellas Park, FL)

Comments

  • Tyleen_Z
    Tyleen_Z Posts: 1,123 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community!

    I am glad to hear that you had a great experience with Tom. I was able to find his information and have forwarded up your compliments.

    -Tyleen

This discussion has been closed.

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