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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Kudos Kudos Kudos

rgarcia4032
rgarcia4032 Posts: 1 Rookie
edited December 2025 in Employee Kudos from Customers

I was assisted today by an agent by the name of Amber operator# 3773 she did a phenomenal job and solved and answered all my questions, she was such a blessing as she took care of me after being cold transfered by another agent who didn't help me at all. Amber 3773 was amazing and I hope this reaches her and her supervisor, thank you again amber

Best Answer

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator
    Answer ✓

    Hello @rgarcia4032;

    Welcome to the Community Forums. It is great to hear that Amber was able to assist you on answering your questions. I have forwarded your feedback to management so they are aware.

This discussion has been closed.

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