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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Outstanding Representative
rcrass
Posts: 1 Rookie
Sean, a phone rep from Ohio, was absolutely amazing! He was so charismatic and really tried to help my grandpa and I solve our problem. Unfortunately the issue didn’t lie with Spectrum so Sean wasn’t able to provided the solution, but he tried helping with everything that he could. If possible we’d love if you would let Sean know that we were able to solve the issue and we appreciate how apologetic he was that he couldn’t do more for us.
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Comments
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Hello!
Welcome to our community! We're happy to hear that Sean was so helpful even if it wasn't an issue that he was fully able to resolve for you. I have sent up your feedback so that he can be recognized for his efforts.
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