Outstanding Representative

rcrass
rcrass Posts: 1 Rookie
in Employee Kudos from Customers

Sean, a phone rep from Ohio, was absolutely amazing! He was so charismatic and really tried to help my grandpa and I solve our problem. Unfortunately the issue didn’t lie with Spectrum so Sean wasn’t able to provided the solution, but he tried helping with everything that he could. If possible we’d love if you would let Sean know that we were able to solve the issue and we appreciate how apologetic he was that he couldn’t do more for us.

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  • Renee_T
    Renee_T Posts: 1,133 ✅ Verified Employee Moderator

    Hello!

    Welcome to our community! We're happy to hear that Sean was so helpful even if it wasn't an issue that he was fully able to resolve for you. I have sent up your feedback so that he can be recognized for his efforts.

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