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App not working on wifi

Sharloowens
Sharloowens Posts: 1 Newcomer
in Spectrum TV App Feedback - ROKU and Other devices

My app only works on mobile data but not when I connect to wifi. It used to work fine and I've tried uninstalling it already

Best Answer

  • James_M
    James_M Posts: 5,498 ✅ Verified Employee Moderator
    Answer ✓

    Hi & welcome!

    Looks like you are getting errors on Roku. Can you try restarting the modem and then if the issue continues, please restart the Roku from the settings menu.

    Let us know if are still getting an error.

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