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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
employee five star review--Tech Carl Winter Haven,FL
Carl the service tech( Winter Haven/Lakeland Spectrum Tech) that went out of his way to assure that he was going to find the problem that half a dozen tech before tried, patched and failed in 90 days or less. He is very communicative, polite, punctual and above all you dont have to press 2 or ask me my user name and password three dozen times to get hung up on, my usual experience. Kept me posted and did what I thought was about a 3 hour job, he assured me he could complete his work is less than 2 hours. climbed the pole, climbed under the house in the crawl space and rewired from the debark to the two poles across the street no splices extra wire stays and patience to do a military quality repair and installation RENEW. He is far too practical for spectrum, he needs to have all new tech ride along and watch what street side customer service means….THANKS Carl……
Comments
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Good afternoon and welcome @Whitneyb0729,
Thanks for taking the time to provide feedback on the service Carl provided. We have forwarded your comments to their leadership.0
