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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Exceptional Customer Service
I wanted to leave a positive review for Spectrum customer service. I spoke with Cher in Tampa, and she was extremely friendly, knowledgeable, and genuinely helpful. Honestly, this is the first time I’ve ever called a company and actually enjoyed the conversation so much I didn’t want to get off the phone.
She not only solved my issue quickly, but also gave me insight into opportunities and options I didn’t even realize I had been missing out on. Customer service like that is rare these days.
Thank you again, Cher — Spectrum is lucky to have you.
Comments
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Hi @mikeamorgan1, welcome to our community. I'm glad Cher left such a positive impression on you, we love to see this! I see who you spoke with and I'm forwarding your compliments about her now to make sure she receives the recognition she deserves. Thank you so much for taking the time to come here and provided your feedback.
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