Exceptional Customer Service

mikeamorgan1
mikeamorgan1 Posts: 1 Rookie
in Employee Kudos from Customers

I wanted to leave a positive review for Spectrum customer service. I spoke with Cher in Tampa, and she was extremely friendly, knowledgeable, and genuinely helpful. Honestly, this is the first time I’ve ever called a company and actually enjoyed the conversation so much I didn’t want to get off the phone.

She not only solved my issue quickly, but also gave me insight into opportunities and options I didn’t even realize I had been missing out on. Customer service like that is rare these days.

Thank you again, Cher — Spectrum is lucky to have you.

Comments

  • William_M
    William_M Posts: 1,845 ✅ Verified Employee Moderator

    Hi @mikeamorgan1, welcome to our community. I'm glad Cher left such a positive impression on you, we love to see this! I see who you spoke with and I'm forwarding your compliments about her now to make sure she receives the recognition she deserves. Thank you so much for taking the time to come here and provided your feedback.

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