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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
OUTSTANDING AND PROFESSIONAL
Recently, Spectrum customer service was called to come out to my mother's house. A technician named Lewis arrived and began to work. While working, Lewis discovered that the job would take longer than expected because of the amount of work ahead. Lewis remained courteous and professional the entire time. He treated my mother as if she was his. He even went the extra mile to make sure cords did not pose a fall hazard. I am extremely lucky to have had such an experience and want to say, "thank you."
Comments
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Hello and welcome to the Spectrum Community!
I'm so happy that you had such a great experience with our technician Lewis. We always appreciate hearing about positive experiences by our technicians.
I was able to find the account using your community login and found the technician and have sent up your compliment for him. Thank you again for letting us know about your positive experience!
-Tyleen
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