DVR won’t boot

bmeredith
bmeredith Posts: 1 Rookie
edited July 22 in TV Equipment

I moved my DVR to another room. Upon connecting it to the cable input the boot stops at ocap and it gives the incorrect time. The screen says “not tunable Channel 1(spmnews)”

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  • Mo_S
    Mo_S Posts: 596 ✅ Verified Employee Moderator

    Hello and welcome @bmeredith,

    Not all cable outlets may be active at your home as typically only the outlets necessary for service would be enabled. If relocating the equipment results in it not working, this is likely the case. Does it work if you put it back on the original outlet?

    To set up a technician installation to relocate equipment, you can give us a call at 855-707-7328. This would typically carry the professional installation charge.

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