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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
How does Spectrum handle tree limbs on cable lines?
After a storm came through, a small tree is now leaning on my cable line (not the electric line), so the local energy provider may not take it down. (I've put in a request, so we'll see.) Can Spectrum take it down or contract someone to take it down? Does Spectrum fulfill any tree or vegetation trimming requests, like most energy providers? If so, what department can I call to discuss this issue? Or is it safe for us to attempt to cut it down, if the energy provider doesn't? Or do we need to wait until the line breaks to have them come repair it? Please advise.
Comments
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Hi @hdeifell -
We do not do tree maintenance. Tree maintenance is the responsibility of the property owner if the local utility company does not address the issue (usually only if the lines are on shared poles).
If your service is impacted, let us know. We will happily replace or reroute Spectrum service lines.
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