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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Major upgrades 78358

cgaris61
cgaris61 Posts: 2 Novice

I received a text message saying that major network upgrades will take place on August 16th in my area which is zip 78358. Do you know what this upgrade will add to our services?

Best Answers

  • William_M
    William_M Posts: 1,782 ✅ Verified Employee Moderator
    edited August 15 Answer ✓

    Hey @cgaris61, welcome to our community! It sounds like your area is receiving upgrades for our network evolution. The main benefits of these upgrades are faster uploads speeds, and faster overall speed in the future. The faster upload may take a while before it goes into effect, you should receive notifications letting you know when.

  • cgaris61
    cgaris61 Posts: 2 Novice
    Answer ✓

    Thank you for the information. That is what I suspected and was hoping it would be.