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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Employee Kudo!

frame615
frame615 Posts: 1 Rookie
in Employee Kudos from Customers

Over three years I've called to try to lower my bill and finally Kenya from Tampa, FL did it. She was amazing. Took the time to ask questions and look for discounts. She needs a raise, promotion, whatever is available she should have. If all customer service representatives were like her - we'd all be better for it.

THANK YOU!

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Comments

  • Tyleen_Z
    Tyleen_Z Posts: 1,130 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community!

    I'm glad to hear you had a great experience with Kenya. We always appreciate getting positive feedback from our customers. I was able to find your account and her information using your community information and was able to send up the kudos for you.

    -Tyleen

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