Employee Kudo!

frame615
frame615 Posts: 1 Rookie
in Employee Kudos from Customers

Over three years I've called to try to lower my bill and finally Kenya from Tampa, FL did it. She was amazing. Took the time to ask questions and look for discounts. She needs a raise, promotion, whatever is available she should have. If all customer service representatives were like her - we'd all be better for it.

THANK YOU!

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  • Tyleen_Z
    Tyleen_Z Posts: 1,154 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community!

    I'm glad to hear you had a great experience with Kenya. We always appreciate getting positive feedback from our customers. I was able to find your account and her information using your community information and was able to send up the kudos for you.

    -Tyleen

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