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Remote Page up/down not working

npatel
npatel Posts: 5

I just got a new remote control from Spectrum to replace my old one.  However, the page up/down keys are not working (they do not do anything when I bring up the cable guide).  The remote is the UR5U-8790L.  My cable box/dvr combo is the Spectrum 201-H.  Any ideas?

Best Answer

  • npatel
    npatel Posts: 5
    Answer ✓

    Thanks.  I called tech support and they helped me fix the problem.  It looks like the remote wasn't programmed correctly for the particular box, which seems odd since every other function of the remote worked except the page up/down buttons. They told me to reprogram the remote to the box using the 3-digit code "001" and that solved everything.  

Answers

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  • npatel
    npatel Posts: 5

    Sure....

    1. On the remote, press the [CBL] button and the [OK/SEL] button simultaneously for 3 seconds, and the [CBL] button's LED will turn solid red.  

    2. Point the remote to the cable box and press 001. The cable box should power off.  (If it does not turn off, then you may have a different make/model cable box.)

    3. Press the [CBL] button again to store the code on the remote.

    4. Press the power button to turn the cable box back on again.

    Hopefully everything will work.

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  • Julia_R
    Julia_R Posts: 4,661 Contributor

    To reprogam your remote you can also check out  the Spectrum.net  

     

    Identify and Program Your Remote

     

    Julia 

  • npatel
    npatel Posts: 5

    @Julia_R , unfortunately, that page on the SPectrum website was unhelpful because it does not contain the 3-digit code for the Spectrum 201-H cable box.  Nor does the manual that came with the remote.  They have the three digit code for many of other manufacturers and devices, but not the very box I have that was supplied by Spectrum.  That's why I had to call tech support.

  • npatel
    npatel Posts: 5

    @Satch , no it will not affect the TV.  When you press [CBL] and [OK/Select] at the same time, it only reprograms the remote for the cable box.  If you want to reprogram the remote for the TV, you would press [TV] and [OK/Select] at the same time, and then enter whatever code is applicable for your TV manufacturer.

     

    Hope that helps

  • Julia_R
    Julia_R Posts: 4,661 Contributor

    I'm sorry about that. I do see the Spectrum Guide remote but not seeing that code listed.

     

    Looks like we have specific numbers for popular brands and then 5 digit codes also but I am not seeing any 3 digit.

     

    I'm glad they were able to get that working for you! 

     

    Julia 

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